Frequently Asked Questions
What products do you offer?
We specialize in intelligent low voltage electrical equipment, including Air Circuit Breakers (ACB), Molded Case Circuit Breakers (MCCB), Automatic Transfer Switches (ATS), Motor Protection Relays, and Low Voltage Switchgear panels.
Do you ship internationally?
Yes, we ship worldwide. International shipping times and rates vary by destination. Standard orders ship within 7 business days from our factory in Suzhou, China.
How can I request a quote?
Please visit our Contact Us page to submit a quote request, or email us directly at 8888@wanlongjituan.com.
What payment methods do you accept?
We accept Visa, Mastercard, PayPal, and bank transfer (T/T) for B2B orders.
Can I request a custom order or OEM product?
Yes! We offer OEM/ODM services. Please contact us at 8888@wanlongjituan.com or call +86 139 1557 4785 to discuss your requirements.
What is your return policy?
We offer a 30-day return policy on eligible items for products that are defective or damaged upon arrival. Please see our Return & Refund Policy for details.
How do I contact customer support?
You can reach us at 8888@wanlongjituan.com or call +86 139 1557 4785, Monday to Friday, 9:00 AM – 6:00 PM (CST).